Excellent CatEye service Again

As I mentioned in a previous blog, my CatEye fell off my bike and broke one of the brackets on the back of the head unit: this wasn't due to any problem of the unit, but rather it got loose and I finger tightened it and forgot about it .. until I heard it fall off my bike on a ride.

Once again their service is worthy of noting. 

 - my email received a response the same day

 - 3 days after they received my returned unit I received a replacement unit under Warranty

In a world that has mostly forgotten what customer service is like it's great to support and use products that are backed like CatEye has backed my CC-CD300DW.